My Focus Areas
I have worked across all aspects of Data at different times and below I've summarised a few of my key areas of focus
Personalising Customer Interactions
Personalising billions of online search and recommendation events every week
Optimising Pricing to reduce waste
Optimising the pricing of millions of end of life products to reduce waste and improve profitability
Optimising Fulfilment to reduce environmental impact
Optimising millions of home delivery schedules around the clock to minimise the miles travelled and emissions generated by delivery vans
Improving health and safety with cutting edge technologies
Leveraging advanced computer vision technologies to improve health and safety in physical environments
Forecasting future events
Developing advanced forecasting systems to understand what might happen in the future to inform financial and operational decision making
Enhancing Commercial Decision Making
Developing human in the loop AI decision making tools to enhance commercial decision making
Improving Customer Experience
Modelling customer behaviour to understand and enhance the customer experience
Supporting Strategic Decision making through Customer Insights
Conducting deep dive analytics to uncover customer insights that inform strategic decision making
Democratising Business Intelligence
Developing intuitive intelligence portals to enable the democratisation of data and self service analytics