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Artificial Intelligence

My Timeline

Professional Experience

2016 - Present

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Director of Data Science

Head of Data Science

London, United Kingdom

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Leading the global Data Science and AI Strategy and developing a team of more than 120 Data Scientists and Engineers responsible for AI powered Technology Products spanning the online business, supply chain, fulfilment and physical store operations.

2015 - 2016

Senior Data Science Manager

London, United Kingdom

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Leading the ground up development of a new Data Science function to serve the advanced analytics requirements of a global enterprise. Focus areas included strategy and roadmap development, aligning priorities with business stakeholders to ensure maximum impact, development and adoption of new analytical toolkits and the development of foundational predictive modelling capabilities.

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2012 - 2015

Senior Data Science Manager

Global Marketing Insights Manager

Senior Customer Insight Manager

London, United Kingdom

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Conducted end-to-end analytical projects which focused on extracting insights from unstructured customer data. Developed strong partnerships with operational business groups to enable testing and actioning outputs in real world scenarios.

2007 - 2012

Commercial Manager

Customer Experience Manager

Senior Insight Analyst

Insight Analyst

London, United Kingdom

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Developing and implementing a Customer Experience Data Strategy to provide access to the data, analysis and insight required to make fact based decisions. Areas of focus included developing financial modelling to help understand the impact of changes to Customer Experience metrics.

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2007

Customer Insight Analyst (Graduate Project)

Newbury, United Kingdom

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Conducting in-depth analysis of Customer Delight and Brand Health data and developing Driver Modelling Simulations to support strategic decision making.

Customer Insight Analyst

2007 - 2012

Education

2006 - 2007

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MSc in Management Science & Operational Research

Warwick, United Kingdom

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Methodology & Techniques of Operational, Statistics, Simulation Methods, Multivariate and Forecasting Models, Mathematical programming and Heuristics, Strategic Operational Research, Foundations of Management

2003 - 2006

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BSc in Physics

Warwick, United Kingdom

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